Terms of Service

The Icelandic version of these terms is the governing version; this English version is provided for convenience.

1. About us

Innihald is operated by [Lögheiti félags ehf.], ID no. [000000-0000], [Heimilisfang, póstnúmer Reykjavík, Ísland] (“we”, “us”). By creating an account or using Innihald you enter into an agreement with us. Continued use of the service constitutes acceptance of these terms. Contact: hallo@innihald.is.

2. The service

Innihald is a web service for calculating the nutritional value of recipes, producing ingredient declarations and marking allergens, based on Matís' ÍSGEM database and the information you enter. It includes generative AI that reads recipes, images and PDF product specifications.

3. Accounts and teams

Data (recipes, elements and ingredients) belongs to the company the account is created for. The company owner is responsible for who is invited to the team and for their use. You are responsible for keeping your login credentials confidential.

4. Trial, subscription and payment

• A new company gets a 14-day free trial with no payment card required.
• After the trial a subscription is required. It is priced per team member, billed monthly or yearly, and renews automatically until cancelled.
• Adding or removing team members changes the number of paid seats; charges are prorated.
• You can cancel at any time on the Billing page. Cancellation takes effect at the end of the billing period.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns, and handles payments, invoices and sales tax under the Paddle buyer terms. See also our refund policy.

5. Fair use of AI

AI features are included in the subscription within fair-use limits: 300 parses per seat per month, pooled across the team, plus a daily limit per user. We may limit usage that is abnormal or harms the service.

6. Responsibility for labels and AI output

Innihald is a tool. Calculations rely on databases and the information you enter, and AI can make mistakes, for example when matching ingredients, converting quantities or identifying allergens. You are responsible for verifying nutritional values, ingredient declarations and allergens before using them on packaging or publishing them, including under Regulation (EU) No 1169/2011. You are responsible for the content you submit, for the prompts and inputs you give the AI, and for having the right to use that content.

7. Prohibited use

You may not use the service to:

• break the law or infringe the rights of others, including copyright and trademarks;
• distribute fraud, spam, malware or deceptive information, or publish other people's personal data without permission (doxxing);
• generate illegal, hateful, harassing or sexual content, deepfakes or other deceptive content with the AI, or attempt to bypass its safeguards (jailbreaking);
• interfere with or circumvent the security of the service, or scrape data in bulk.

We may remove content that breaches these terms. Report infringements to hallo@innihald.is.

8. Intellectual property and your data

We own the service, the software and the brand. You own your recipes and other content you submit, and the output the service produces from it. You grant us permission to process that content solely to provide the service. Recipes you publish to a public registry are visible to everyone.

9. Service level

We work to keep the service available and correct but do not guarantee that it will be uninterrupted or error-free.

10. Suspension and termination

We may suspend or terminate access for material breach of these terms, non-payment, fraud or security risk. You can delete your account at any time in Settings.

11. Limitation of liability

To the extent permitted by law we are not liable for indirect loss, including loss from incorrect labelling, product recalls or lost profit. Our total liability is limited to the amount you paid for the service in the previous 12 months. This does not limit rights consumers have under mandatory law.

12. Changes

We may change these terms. We will give at least 30 days' notice of material changes.

13. Governing law

These terms are governed by Icelandic law. Disputes shall be brought before the Reykjavík District Court.